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"Joy" and "grief" for both sides, as IR/HR practitioners assess Work Choices

IR/HR practitioners have given Work Choices a very mixed score-card, reporting that it has given employees some initial work/life benefits but expecting that balance will deteriorate over time; finding it has increased direct communication but also that it has increased paperwork and reliance on legal advice; and split over whether the legislation encourages or discourages their organisations from taking on new workers.