Login or become a Workplace Express subscriber

FWC warns workers: "If you don't move with the times. . . you may not have a job"

In a decision noting that workers cannot hold employers to promises in a "changing world" in which they must move with the times, the FWC has held that a call centre had a valid reason to sack a contact officer who refused to learn new skills, but a "ruthless" process made it unfair.